Our watches are sold with a 24 month warranty covering movement and component failure. This warranty does not cover wear and tear, misuse or tampering and it should be noted that to keep your mechanical watch in good working order, it is important to have it regularly serviced.

Leather straps are guaranteed against failure for 12 months. Leather is an organic material and should not be immersed in water for any length of time.

In the unlikely event that you think that your watch has suffered a mechanical failure, please contact our service department at time@zerowest.watch where we will instruct you about making a warranty return.

If a watch is returned under warranty, we will assess it to establish whether any movement parts need repair
or replacement and act accordingly.